Policy Administration · Claims · Quote & Bind · Agent Portals · Underwriting

Custom Insurance Software Development for Insurers & Brokers

Stacklyn builds custom insurance software for insurers, brokers, MGAs, and insurtech products. We deliver policy administration systems, claims management platforms, quote-and-bind journeys, agent and channel partner portals, underwriting workbenches, renewal and persistency engines, and commission management built around the policy lifecycle rather than a generic CRM.

Industry Background

Software Challenges in the Insurance Sector

Insurance runs on two clocks that rarely align: the sales clock, where a quote must be issued in seconds to win the customer, and the servicing clock, where a policy must be administered correctly for years. Most operators handle the first with a slick front end and the second with legacy systems and email. The result is familiar — quotes that cannot be bound without manual intervention, endorsements processed on spreadsheets, claims status invisible to the customer, and commission statements that brokers dispute every month. Custom software earns its place by making the policy record authoritative across the entire lifecycle.

Who We Serve

Our Insurance Clients

  • General and life insurance companies
  • Insurance brokers and broking networks
  • MGAs and managing general agents
  • Insurtech and embedded insurance startups
  • Third-party administrators (TPAs)
  • Corporate benefits and group insurance teams
  • Bancassurance and channel distribution partners
Industry Pain Points

Problems We Solve for Insurance Companies

Quote-to-Bind Drop-Off

Quotes generated quickly but requiring manual underwriting touches to bind, losing customers in the gap between interest and issuance.

Endorsements on Spreadsheets

Mid-term changes, additions, and deletions handled manually outside the policy system, so the record of truth drifts from what was actually sold.

Opaque Claims Journeys

Customers and brokers unable to see claim status, document requirements, or next steps, generating call volume and complaints.

Commission Disputes Every Cycle

Channel commission calculated across slabs, overrides, and clawbacks in spreadsheets, producing monthly disputes with agents and brokers.

Renewals Lost by Silence

No structured renewal pipeline or lapse-risk signal, so persistency erodes through inaction rather than competition.

Underwriting Without Context

Underwriters assessing risk without consolidated claims history, exposure, or prior decisioning, producing inconsistent outcomes across the book.

What We Build

Software Solutions for Insurance Companies

01

Policy Administration System (PAS)

Full policy lifecycle from issuance through endorsements, mid-term adjustments, cancellations, and renewals, with versioned policy records, premium computation, and document generation.

02

Quote, Rate & Bind Engine

Configurable rating tables and rules, instant quote generation, straight-through processing where risk permits, referral routing where it does not, and digital proposal, payment, and issuance.

03

Claims Management Platform

Intimation through mobile or portal, document checklists, surveyor and assessor assignment, reserve and settlement workflows, approval hierarchies, and full status visibility for customers and brokers.

04

Underwriting Workbench

Consolidated risk view with claims history, exposure, and prior decisions, rule-driven referral triggers, decision notes and audit trail, and portfolio-level underwriting analytics.

05

Agent, Broker & Channel Portal

Self-service quoting and issuance, lead and pipeline tracking, policy servicing requests, commission statements with drill-down, and performance dashboards by product and period.

06

Commission & Payout Engine

Slab-based and override commission structures, clawback handling on cancellation, TDS and deduction rules, statement generation, and dispute-resolution audit trails.

07

Renewals & Persistency Engine

Automated renewal pipelines with staged reminders across email, SMS, and WhatsApp, lapse-risk scoring, allocation to retention teams, and persistency reporting by cohort and channel.

08

Customer Portal & Self-Service App

Policy documents, premium payment and receipts, endorsement requests, claim intimation and tracking, renewal payment, and nominee and contact updates without a call to the branch.

Technologies

Tech Stack We Use

ReactNext.jsTypeScriptNode.jsPostgreSQLRedisEvent-Driven ArchitectureConfigurable Rating & Rules EnginesVersioned Policy & Ledger DesignReact Native (Customer & Surveyor Apps)Document Generation & E-SignaturePayment Gateway & NACH IntegrationWhatsApp / SMS / Email Notification APIsREST APIGraphQLWebhooksOCR & Document IntelligenceAWSAzureDockerKubernetesPython (Risk Scoring & Analytics)
Why Stacklyn

Why Insurance Companies Choose Stacklyn

The Policy Record Stays Authoritative

Endorsements, adjustments, and cancellations are versioned against the policy rather than tracked beside it, so the system always reflects what was actually sold.

Rating as Configuration

Rate tables, loadings, discounts, and referral rules are maintained by your product team, so a pricing revision does not wait for an engineering release cycle.

Straight-Through Where It Is Safe

We automate issuance for risks that clear the rules and route only genuine exceptions to underwriters, which is where quote-to-bind conversion is won.

Commission Maths That Survives Scrutiny

Slabs, overrides, clawbacks, and deductions are computed deterministically with full drill-down, ending the monthly reconciliation argument with channel partners.

Claims Visibility Reduces Call Volume

When customers and brokers can see status, required documents, and next steps, the servicing team stops answering the same question by phone.

Clear on the Regulatory Line

We build the technical controls, audit trails, and reporting outputs your compliance function requires, and document them. Regulatory licensing and product approval remain with your organisation, and we support that process with evidence.

See How Stacklyn Builds for Insurance

Real products built and shipped by Stacklyn for industrial clients.

View Our Work →
FAQ

Insurance Software — Frequently Asked Questions

Get Started

Ready to build software for your Insurance operations?

Tell us about your project and we'll respond with a detailed technical proposal within 24 hours.

Response within 24 hours · Kerala, India · Global clients