CAFM · CMMS · Asset Register · PPM Scheduling · Helpdesk · SLA Tracking

Custom Facility Management & CMMS Software Development

Stacklyn builds custom facility management software for FM contractors, property owners, and enterprise real estate teams. We deliver CAFM and CMMS platforms, asset registers with QR-tagged equipment, planned preventive maintenance scheduling, technician mobile apps, tenant and helpdesk portals, and SLA and penalty tracking dashboards for multi-site portfolios.

Industry Background

Software Challenges in the Facility Management Sector

Facility management is a contract business measured in SLAs, response times, and uptime — but most operators still run on job cards, WhatsApp escalations, and a monthly Excel report assembled the night before a client review. When an FM contract is audited, the operator has to prove that every PPM task was done, every reactive call met its response window, and every asset was serviced on schedule. Without a CAFM system holding timestamped evidence, penalties are argued rather than defended. Custom FM software turns that evidence trail into a byproduct of daily work.

Who We Serve

Our Facility Management Clients

  • Integrated facility management (IFM) contractors
  • Commercial real estate and property owners
  • Shopping malls and mixed-use developments
  • Hospitals, campuses, and institutional facilities
  • Airports, transit hubs, and public infrastructure
  • Industrial plants with in-house maintenance teams
  • Housing societies and residential portfolio managers
Industry Pain Points

Problems We Solve for Facility Management Companies

Unverifiable PPM Completion

Planned preventive maintenance signed off on paper with no timestamp, location, or photo evidence to defend during client audits.

SLA Breaches Discovered Late

Response and resolution breaches surfacing only in the monthly report, after penalties are already contractually due.

Incomplete Asset Registers

Assets tracked in spreadsheets with no reliable location, warranty, service history, or lifecycle costing per equipment.

Helpdesk Chaos Across Sites

Complaints arriving by phone, email, and WhatsApp with no single queue, priority logic, or escalation matrix.

Technician Deployment Blind Spots

No visibility of which technician is where, workload balance across sites, or first-time-fix rates by trade.

Manual Client Reporting

Days of effort each month compiling SLA, PPM, consumption, and manpower reports per client from disconnected sources.

What We Build

Software Solutions for Facility Management Companies

01

CAFM / CMMS Platform

Core facility management system covering asset registers, maintenance planning, work order lifecycle, spares, vendor management, and multi-site portfolio structure with client and building hierarchies.

02

Planned Preventive Maintenance (PPM) Scheduler

Frequency-based and meter-based PPM planning per asset class, auto-generated job cards, checklist templates by trade, compliance percentage tracking, and evidence-backed completion records.

03

Technician Mobile App

Offline-capable app for job assignment, QR asset scanning, checklist completion, photo evidence, spares consumption, time capture, and client signature at closure.

04

Helpdesk & Complaint Management

Single intake queue from portal, email, phone, and QR code with priority rules, auto-assignment by trade and location, escalation matrices, and full communication history per ticket.

05

SLA, KPI & Penalty Dashboard

Contract-configured response and resolution targets with live breach risk indicators, per-client SLA dashboards, penalty exposure calculation, and automated monthly client report packs.

06

Tenant & Client Self-Service Portal

Branded portal for raising requests, tracking status, approving quotations, viewing PPM compliance, downloading reports, and accessing asset documentation and warranties.

07

Energy, Utility & Consumption Tracking

Meter reading capture, BMS and IoT sensor integration, consumption dashboards by building and tenant, anomaly detection, and utility cost allocation and recovery.

08

FM Workforce, Roster & Attendance

Site-wise manpower deployment, shift rosters, biometric or geofenced attendance, contractual headcount compliance per client, and manpower billing reconciliation.

Technologies

Tech Stack We Use

ReactNext.jsTypeScriptNode.jsPostgreSQLMongoDBRedisReact Native (Technician Apps)QR / NFC Asset TaggingBMS & IoT Integration (BACnet, MQTT, Modbus)REST APIGraphQLWebSocketsGeofencing & Location ServicesSAP / Oracle / Tally IntegrationAWSAzureDockerKubernetesRecharts / D3.js (SLA & Energy Dashboards)PDF Report Generation Pipelines
Why Stacklyn

Why Facility Management Companies Choose Stacklyn

Contract-Shaped SLA Engine

Every FM contract defines response and resolution differently. We make SLA rules configurable per client, per priority, and per asset class rather than hard-coding one model.

Evidence-First Job Closure

Timestamped, geotagged, photo-backed completion records turn client audits from an argument into a data export.

Works in Basements and Plant Rooms

Technician apps run fully offline, scan QR-tagged assets without signal, and sync when the technician surfaces.

Portfolio-Scale Architecture

Client, site, building, floor, and asset hierarchies with role-based access are built in, so one platform serves a hundred sites without forking.

Reporting That Ships Itself

The monthly client report pack is generated automatically from live data, ending the multi-day scramble before every review meeting.

IoT and BMS Ready

We integrate BMS, energy meters, and IoT sensors where they exist, so condition-based maintenance can replace blind calendar schedules over time.

See How Stacklyn Builds for Facility Management

Real products built and shipped by Stacklyn for industrial clients.

View Our Work →
FAQ

Facility Management Software — Frequently Asked Questions

Get Started

Ready to build software for your Facility Management operations?

Tell us about your project and we'll respond with a detailed technical proposal within 24 hours.

Response within 24 hours · Kerala, India · Global clients